Your invoices
When Wattify invoices, what the statuses mean, how you pay an invoice, how you download the pdf and the UBL file, and what to check for Peppol.
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Under Invoices in the menu are all the invoices Wattify sent you, the newest at the top. An employer also sees the invoices of their employees, an owners' association those of its residents.
- When you get an invoice
- The columns and statuses
- Paying an invoice
- Downloading
- The detail page
- What to check for Peppol and your bookkeeping
- Questions about an invoice
When you get an invoice
- Charging sessions are invoiced monthly, thirteen times a year: at the beginning of each month, and one extra time on 31 December.
- Subscriptions are charged per quarter.
- Amounts below 20 euro roll over to the next cycle.
You receive the invoice by email, with the word Factuur followed by the invoice number as the subject. If you have a VAT number, the invoice is also delivered to your accounting package through the Peppol network.
The columns and statuses
| Column | What it shows |
|---|---|
| Invoice number | The number of the document. A credit note gets a red Credit note marking. |
| Status | See below. |
| Total | The amount including VAT. |
| Created on | The date of the invoice. |
| Customer | Who the invoice is for; mainly useful for employers and owners' associations. |
| Status | Meaning |
|---|---|
| Unpaid | The invoice is open. Pay it by bank transfer or have it collected by direct debit. |
| Paid | The payment has been received. |
| Being paid out | The amount is being paid out to you. |
| Credited | The invoice was corrected with a credit note. |
Search for an invoice in the search field by invoice number or, as an employer or owners' association, by the name or the email address of the customer. With the filters at the top you limit the list to invoices or credit notes, or to a single payment status.
Paying an invoice
- By bank transfer: always use the structured communication shown on the invoice and on the detail page. That way your payment is recognised automatically.
- By direct debit: activate direct debit once, after which every invoice is collected automatically. See Setting up direct debit.
If your bank refuses a direct debit, you get an email with the subject "Action required: direct debit denied by your bank". Pay the invoice by bank transfer then. The mandate lapses as a result; activate the direct debit again if you want to pay automatically from the next month on.
Downloading
In the menu on the right of each row, and at the top of the detail page, you will find:
- Pdf: the invoice as a pdf.
- Ubl: the invoice as a UBL file (xml), to be read into your accounting package automatically.
- Downloading sessions: a csv file with all the charging sessions of this invoice. This button does not appear on invoices that only contain QR or roaming sessions.
The detail page
Click a row to open the invoice. There you will find:
- Invoice details: the number, your address details, the invoice lines with the VAT per line, the total due and the structured communication, which you copy with one click.
- Charging sessions: the sessions on this invoice, with charge site, date, duration, kWh, price and charge card.
- Payouts: the payouts related to this invoice, with split billing for instance.
- On the right the status, the payment method, the due date, the payment date and whether the invoice was sent through Peppol.
What to check for Peppol and your bookkeeping
Companies are obliged to receive B2B invoices through the Peppol network. For that, your VAT number has to be correct in your profile; check it under Your profile and billing details. If you also want to receive the invoices at an address other than your sign-in address, your accountant's for instance, fill in the Billing email field in your profile. For security reasons you do that yourself; Wattify support does not fill it in for you.
Questions about an invoice
Always mention the invoice number when asking support@wattify.be a question. If a session on the invoice is not right, also give the date and the charge point of that session.